Customs Issue

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Customs Issues

For all flippers who are concerned about customs issues, we have compiled data from our customers' feedback in various countries. The table below includes the customs clearance rate, reasons for clearance failure, and our solutions.

Please keep in mind that the solutions that we provided are based on the premise that the customer will actively cooperate with customs clearance.

The data below is based on feedback from Nabalis' customers over the past year and a half. Due to insufficient data volume, some countries were not included in the statistics. If you would like to know the customs clearance rate for your country, please contact us via help@nabalis.com.

United States

Customs Pass Rate: 100%
Reasons for Failure: N/A

Please Note that regions of Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific are EXCLUDED.

Canada

Customs Pass Rate: 99.23%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.

Japan

Customs Pass Rate: 100%
Reasons for Failure: N/A

South Korea

Customs Pass Rate: 100%
Reasons for Failure: N/A

Singapore

Customs Pass Rate: 100%
Reasons for Failure: N/A

United Kingdom

Customs Pass Rate: 100%
Reasons for Failure: N/A

Germany

Customs Pass Rate: 100%
Reasons for Failure: N/A

France

Customs Pass Rate: 100%
Reasons for Failure: N/A

Sweden

Customs Pass Rate: 100%
Reasons for Failure: N/A

Switzerland

Customs Pass Rate: 100%
Reasons for Failure: N/A

Norway

Customs Pass Rate: 100%
Reasons for Failure: N/A

Netherlands

Customs Pass Rate: 99%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.

Denmark

Customs Pass Rate: 100%
Reasons for Failure: N/A

Finland

Customs Pass Rate: 100%
Reasons for Failure: N/A

Greece

Customs Pass Rate: 100%
Reasons for Failure: N/A

Hungary

Customs Pass Rate: 100%
Reasons for Failure: N/A

Iceland

Customs Pass Rate: 100%
Reasons for Failure: N/A

Italy

Customs Pass Rate: 100%
Reasons for Failure: N/A

Poland

Customs Pass Rate: 100%
Reasons for Failure: N/A

Portugal

Customs Pass Rate: 100%
Reasons for Failure: N/A

Spain

Customs Pass Rate: 100%
Reasons for Failure: N/A

Belgium

Customs Pass Rate: 100%
Reasons for Failure: N/A

Austria

Customs Pass Rate: 100%
Reasons for Failure: N/A

Czech Republic

Customs Pass Rate: 100%
Reasons for Failure: N/A

New Zealand

Customs Pass Rate: 100%
Reasons for Failure: N/A

Australia

Customs Pass Rate: 97.9%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.