We wanted to update you on some unexpected shipping delays we're currently facing. Due to recent changes in US tariff policies and ongoing congestion at airports and customs, we're experiencing delays that are impacting delivery times. Like you, we didn't foresee these issues, and we completely understand how frustrating this is for everyone.

As a brand, we care deeply about getting your order to you as quickly as possible. Please know that we're working closely with our logistics partners to minimize these delays, but with the ongoing tariff fluctuations, there are still some things outside of our control.

We sincerely apologize for any inconvenience this may have caused, and we truly appreciate your patience and understanding as we work through this. Rest assured, we're doing everything we can to get your order to you as smoothly as possible. If you have any questions or concerns, please reach out to us at help@nabalis.com, and our team will get back to you with a solution as soon as we can.

Thank you so much for your continued trust and support. We'll keep you updated with any new developments. 🙏

Warm regards,
The Nabalis Team