Explanation of Shipping Statuses

Due to the numerous inquiries we have received from our customers regarding the meaning of different logistics statuses, we have compiled the latest updates on the status of your package based on the various logistics statuses provided by the shipping company. We hope this information can assist you in successfully receiving your package. If you have any further questions, please feel free to contact us via nabalisong@outlook.com.

Contact Information

USPS (United States Postal Service)
Service Provider Contact Phone: 【Destination telephone】(+1 800) 222 1811
Service Provider Website: https://www.usps.com/

DHL (Deutsche Post DHL Group)
Service Provider Contact Phone: 【Destination telephone】49 (0) 228 902 435-11
Service Provider Website: https://www.dhl.de/en/privatkunden/hilfe-kundenservice/sendungsverfolgung/probleme-loesungen.html