$13 할인 블레미쉬드 버터플라이 나이프 | 나발리스 벌프 오프너 20% 할인
메모: 이 버터플라이 나이프 트레이너는 외관상의 결함(스크래치, 찌그러짐, 변색 등)으로 인해 품질 테스트를 통과하지 못했습니다.
그러나 그들은 가격은 뉴 발리송과 동일한 성능 제품. 사진 촬영, 비디오 녹화 등에 사용될 수 있습니다.
한정수량, 선착순!
Shipment times are determined by your location and the product(s) you have purchased. Please keep in mind that we require 2-3 business days (excluding Fridays, Saturdays, Sundays, and holidays) to process your order before it is shipped out.
All your concerns are here!
Q&A
Q1: Has my order shipped?
Orders typically ship within 24 hours (excluding weekends and public holidays). Once your order ships, we’ll send a shipping confirmation email that includes your tracking number and a tracking link.
If you don’t receive that email, please check your spam folder and confirm the email address you entered at checkout.
Q2: I’m in Brazil / Mexico / Chile / Peru, but my order never ships. Why?
- Brazil & Mexico: The most common issue is that the customs tax ID does not match the name provided. Please use your full legal name (no abbreviations) that matches your tax ID, otherwise we cannot ship your order.
- Chile & Peru: A customs tax ID is required. Please enter it in the “note” field at checkout or email it to us. A valid and complete customs tax ID speeds up clearance and helps avoid additional fees. The tax ID must also match your full legal name, or the shipment may not be processed.
Required tax IDs:
Brazil: CPF / CNPJ
Mexico: RFC
Chile: RUT
Peru: RUC
Q3: Why hasn’t my tracking updated for several days?
Common reasons include:
The package is transiting through a third country — tracking updates can be slower during transit.
The package is in customs clearance — clearance times depend on the destination country and can range from same-day to several days (sometimes 2–7 days or longer).
Severe weather in the area can cause delays.
The carrier may have lost the package — if there are no updates for more than 10 days, the package is likely lost; please contact our support so we can investigate and assist.
Q4: Why can’t you ship to Turkey, India, Indonesia, or Vietnam?
Turkey: Due to Turkish customs policies, shipments to Turkey have frequently been detained and we cannot reliably resolve this — so we’ve closed the Turkey market.
India & Indonesia: Current local policies and restrictions from our carriers prevent us from shipping to these countries.
Vietnam: Our only available carrier for Vietnam closed its Vietnam route in July, so we had to suspend shipments there.
Q5: My order is missing xxx.
On the day you receive the package, please check the contents - if anything is missing, let us know right away and we'll reship it. After 7 days, we won't be able to do a reshipment.
Q6: What if my shipping address was entered incorrectly?
After payment, please review the shipping details in your order confirmation email and check:
Street name
House number / Apt, Unit, or Suite (e.g., Apt 1203, Unit B, Suite 450) — missing this information often causes delivery failure or returns
City, State/Province, and Postal Code — make sure the postal code matches the city
For Brazil & Mexico: ensure the name matches the customs tax ID (Brazil: CPF/CNPJ; Mexico: RFC)
For Chile & Peru: provide your customs tax ID (Chile: RUT; Peru: RUC)
If you find an error, contact Nabalis Support immediately at help@nabalis.com
with your order number and the corrected full address. We’ll do our best to help.
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