Customs Issues
For all flippers who are concerned about customs issues, we have compiled data from our customers' feedback in various countries. The table below includes the customs clearance rate, reasons for clearance failure, and our solutions. 
Please keep in mind that the solutions that we provided are based on the premise that the customer will actively cooperate with customs clearance.
The data below is based on feedback from Nabalis' customers over the past year and a half. Due to insufficient data volume, some countries were not included in the statistics. If you would like to know the customs clearance rate for your country, please contact us via help@nabalis.com.
United States
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Please Note that regions of Alaska, Guam, Hawaii, Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific are EXCLUDED.
Canada
    
  
  Customs Pass Rate: 99.23%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.
Japan
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
South Korea
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Singapore
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
United Kingdom
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Germany
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
France
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Sweden
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Switzerland
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Norway
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Netherlands
    
  
  Customs Pass Rate: 99%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.
Denmark
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Finland
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Greece
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Hungary
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Iceland
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Italy
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Poland
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Portugal
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Spain
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Belgium
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Austria
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Czech Republic
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
New Zealand
    
  
  Customs Pass Rate: 100%
Reasons for Failure: N/A
Australia
    
  
  Customs Pass Rate: 97.9%
Reasons for Failure: Prohibited items. The package has been destroyed by the airline or detained by customs.
Our Solution: Despite our active cooperation with customs clearance, the package has still been detained. In this case, we will use a different logistics provider to reship the package or provide a refund.

